😊
Warm
Friendly and open. Has clear pain points. Good for reps building confidence.
Easy
🤔
Skeptical
Busy and cost-conscious. Won't give anything away. Needs proof before engaging.
Medium
😤
Resistant
Happy with their current system. Will hang up fast if you're not sharp.
Hard
🎲
Random
Unknown difficulty. Exam-mode — you never know what you're walking into.
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