11. Gift Cards — restaurants can cover full system cost + advertised in customer-facing emails
12. Waitlist — ranges not one time, auto-fill openings
13. Area Selection — presented feature AND provided SPIN talking points (preferred seating = better experience = more returns = edge over competitors)
14. Short Seat — presented feature AND provided SPIN talking points including specific $ revenue example
15. Squeeze — presented feature AND provided SPIN talking points (gap slots = lost revenue, our system fills them, hundreds more/month)
16. Group Outlet Suggestions — presented feature AND provided SPIN talking points
17. Supplements — presented feature AND provided SPIN talking points (high-margin examples, one restaurant covers full cost by upselling)
18. Deposits — same-day payouts vs monthly competitors
19. Widget Tags
🖥️ System Demo (Q20–24)
20. Described 3 platforms (web, tablet, mobile) + showed mobile app
21. Showed all 4 reservation views
22. Made a reservation — phone as unique identifier, eliminates duplicates
23. Drag & drop, swap, link tables — emphasised speed
24. Started back-end with the feature they're most excited about
🔧 Backend Features (Q25–33)
25. Double Booking Warning
26. UPhone — presented feature AND provided SPIN talking points covering 3 specific benefits
27. Arrival Management — presented feature AND provided SPIN talking points (late status, 84% respond to at least one message, saves staff calling time)
28. Feedback Management — presented feature AND provided SPIN talking points (capture negative before it goes public, push positive publicly, service recovery)
29. Manual Spend Tracking — presented feature AND provided SPIN talking points (identify VIPs, upsell opportunities, total vs average spend explained)
30. Tags and Auto Tags
31. Asked if Queue Management is relevant + pitched if yes
32. Asked if Pacing is relevant + pitched if yes
33. Analytics — presented turn time by table feature AND provided SPIN talking points (monitor actual turn time by table size, adjust, seat more, earn more)